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Posts Tagged ‘billing’

Notice to Hosting Clients: Billing issues

July 1, 2009 by Emily

Clients, News

A problem with our billing software since mid-June up until today has been sending out erroneous invoices and notices. This includes things like duplicate invoices or overdue/soon due notices on accounts already paid. We fixed the issue today so this won’t be happening any more. A bunch of emails went out early this morning before we found this fix, though, so if you received an invoice or notice on something you already paid, please just ignore it.

Sorry for the inconvenience and please feel free to contact us if you have any questions about your account. Thanks!